Comments on: Attention Developers: The Problem Isn’t Technical http://www.brandonsavage.net/attention-developers-the-problem-isnt-technical/ The personal blog of Brandon Savage. Contains entries of a personal and professional nature focusing on PHP, Apple, LAMP, MySQL and Washington, DC. Thu, 29 Jul 2010 11:09:38 +0000 hourly 1 http://wordpress.org/?v=3.0 By: Mishkin Berteig http://www.brandonsavage.net/attention-developers-the-problem-isnt-technical/#comment-357 Mishkin Berteig Thu, 26 Mar 2009 04:13:19 +0000 http://dev.brandonsavage.net/?p=101#comment-357 Your second bullet starts "Our customers trust us". ---RANT--- What planet are you from?! Our customers are terrified that we're going to deliver crap, that we're going to over-charge for it, and that it's going to be so late and so wrong as to be useless! Our customers hate the fact that they depend on us! Our customers think we're lazy, that we need to be rigidly contracted, and that only threats (sometimes implied, sometimes outright) will get us to do something that is even close to what they want! ---RANT OFF--- Okay. I admit that it isn't _always_ that bad. But as a consultant this is what I see over and over and over. Big companies or small, product development or IT, regardless of industry. I like the sentiment, but if that is truly your experience of software development, then you are an extremely lucky person! Your second bullet starts “Our customers trust us”.

—RANT—
What planet are you from?! Our customers are terrified that we’re going to deliver crap, that we’re going to over-charge for it, and that it’s going to be so late and so wrong as to be useless! Our customers hate the fact that they depend on us! Our customers think we’re lazy, that we need to be rigidly contracted, and that only threats (sometimes implied, sometimes outright) will get us to do something that is even close to what they want!
—RANT OFF—

Okay. I admit that it isn’t _always_ that bad. But as a consultant this is what I see over and over and over. Big companies or small, product development or IT, regardless of industry. I like the sentiment, but if that is truly your experience of software development, then you are an extremely lucky person!

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