For the past three days I’ve been travelling to a roundtable in Palo Alto, California to meet with Ning, the developers of a platform that allows you to create any social network for any purpose. They brought together some of the most important and largest networks on Ning to solicit feedback, gain input, and tell [...]

A few months ago, I had Comcast Business internet installed at my home (since I run business-level services). It was a mess, but the process was helped by a guy named Frank who operates a Twitter account called @ComcastCares. He was informed, helpful, and above all, got the job done. I was impressed.