Check Out Ning

Thursday, October 30th, 2008

NOTE: A considerable amount has changed since I wrote this review; Ning has undergone major transformations and this post no longer represents my views nor the current state of Ning. It remains for archive purposes only, but should not be construed as my view point and may be inaccurate.

11:46 pm | Comment (0) | Print | Categories: Social Media

Twitter: The Next Customer Service Line?

Friday, September 26th, 2008

A few months ago, I had Comcast Business internet installed at my home (since I run business-level services). It was a mess, but the process was helped by a guy named Frank who operates a Twitter account called @ComcastCares. He was informed, helpful, and above all, got the job done. I was impressed.

8:50 am | Comment (0) | Print | Categories: Social Media
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